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How To, Q&A

Common Downline Questions

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Building a downline can be tricky and come with some questions. That’s why we have answered some of our most frequent questions we receive about downlines and the breakdown in your Members Area. Check them out below as you navigate your Members Area Downline.

What do the different colors in my downline table mean?
Click the View Downline Legend button in your Members Area to see a detailed description of each account type.

Why are some accounts still listed as Trials after 7 days?
Accounts will only convert to “Active” status once we successfully secure payment from them. If our charge attempts for new accounts decline, they will remain in trial status until we are able to secure payment.

Why are several cells in my downline table blank?

We changed the information available in downlines to better protect the privacy of our affiliates. Contact information is now displayed for all affiliates in your Level 1 downline by default. If you move one of your new signups to a downline member, you will still see the contact info since you introduced the signup to GDI. Levels 2-5 of your downline do not display all information in order to respect individual privacy.Additionally, each affiliate has the ability to choose for themselves whether their personal information is displayed to their direct sponsor from within the Contact Preferences section of their account.

Will I still receive commissions for downline members with blank fields?
Of course you will! Nothing whatsoever has changed with the commission payout structure. This is purely a cosmetic change to better protect the privacy of all our affiliates. You will still receive commissions for active accounts in your downline.

How To, Tools

High Level GDI Plugins

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How much disk space do I have for my plugins?
Regular customers may use up to 10 GB of space for the sum of all their plugins. Premium customers have 100 GB of space available for the sum of all their plugins.

What is the username and password for my plugin?
Plugins are created with the same username and password you use for your GDI account. With some plugins, you are able to change the username and password from inside the plugin. If you do, it will not change your GDI account credentials.

Where do these plugins come from?
We’ve scoured the web looking for diverse open source services that are powerful but don’t require excessive technical know-how. We will be continously adding new plugins. Not every plugin will be right for you; some are targeted for a specific niche, and you may find some learning curves to be steeper than you care for.

Where can I learn more about a specific plugin?
Each plugin has their own site and community. You may learn more at:

What do the letters and numbers after the name of the plugin mean?
They are the names and version of the service being used. For example, “3.0” following “WordPress Blog” means that the version of WordPress being used for your blog is version 3.0. You cannot change the version in use, but we will update our services periodically as new versions become available and are known to be stable.

What is open source?
Open source software is usually created by a community of developers with interest in a common project. Code is openly contributed by community members, and anyone is able to see and review it. Generally the project is not-for-profit. Licensing differs among software projects, but generally open source is free to use so long as it’s properly attributed. You may use any of the plugins we introduce here in any manner you care to, so long as it abides by our normal Terms of Service.

How do I request a new plugin?
Use the “Request Support” link within your account, and provide the name of the plugin you have in mind, as well as a link to their site.

What does it mean if my service is “Primary” ?
The primary service will display directly at your domain. For example: http://demonstration.ws. All other services that are “on” must be at subdomains. For example: http://blog.demonstration.ws. Only one service may be primary. Other DNS options (like “SiteBuilder”, “Hosting”, “URL Forwarding”, or “Parking”) cannot be used while a primary service is turned “on”.

What is a subdomain?
Domains can be divided into levels by the use of a dot. For example: in subdomain.domain.ws the “top level” domain is “ws”. The second level domain is “domain”. The third level domain is “subdomain”. A subdomain is a domain that is part of a larger domain; for example, the third level domain is a subdomain of the second level domain, and the second level domain is a subdomain of the top level domain. Subdomains can have completely different sites than the domain they are subordinate to.

How many subdomains can I have?
For each domain, Basic members will receive 20 subdomains (5 per service), and Premium members receive 100 subdomains (25 per service).

Will I be charged for subdomains I create?
No. There is no cost for creating subdomains.

What is the difference between “Turn Off” and “Delete” for a plugin?
If you turn off a plugin, it will stop displaying online but your content will be saved for 60 days. During those 60 days, you may turn the plugin back on and the content will immediately display online. After 60 days, your content will be deleted. If you use the “Delete” option for a plugin, the content will stop displaying online and immediately be deleted. Deleted content cannot be retrieved.

How do I change my subdomain’s name?
You may either click the subdomain name itself, or select “Quick Rename” from the “Options” dropdown menu. Type in the new name, and press “Ok”.

May I move Plugins between domains?
Yes. If you have multiple domains, you may move a Plugin and all its content to another domain by using the “Move Service” option from the “Options” dropdown menu.

How do I replace the Drupal instructions with my own content?
When creating a new content block, select “Promoted to front page”.

How To, Tools

Navigate Your Members Area

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Tutorials

The GDI Tutorials are videos that will help you learn to do everything from setting up your WordPress blog to checking your .ws email. Tutorials can be found here and are sorted by category with new videos added frequently, so check back often and give us suggestions!

Affiliates

The Affiliates section of your Member’s Area is where you will most of what you need for your day to day activities with GDI. You can check out the Leaderboards to see who is on it and who has been in the past, and check for your own name. Under Order Goodies you can place orders for things like GDI DVDs and business card and then track your order in the Track Orders section of Affiliates. Click on the Invite link when you want to enter or import emails and have GDI automatically send emails linking people to your site and GDI opportunity. Your Upline and Downline links allow you to see just that as well as their contact information if you need it. My Replicated Sites is where you can see all the replicated sites that GDI offers you to chose from and select as you wish if you are using a replicated site.Live Chat! to chat with your upline or downline or start a group chat through GDI. The Banners section showcases and shares the code for GDI’s banners that you can add to any site to link to your own sponsor page. Hit Logs tracks the number of visitors to your affiliate page and can be sorted week by week. The Commissions area is where you will find the status and history of your commissions breaking it down by amount, date and when the check was sent. Lastly, the GDI Forum link will take you to our forum where you can connect with other affiliates, post and read past posts. It can also be accessed at www. Talk.ws.

Domains

The Domains part of your Member’s Area is where you can decide to Build Your Site with SiteBuilder. Take the time create your .ws email account in the Set Up Your Email and then check out the Plugins area. In Plugins you can activate your WordPress blog, photo gallery, forum or Drupal.

Account Info

The Account Info area is important to keep up to date. It allows you to set preferences for payment and commissions as well as change passwords, your username and your language selection. Take a look into your Account Info and make sure everything is set up how you like it.

Documentation

The Documentation area is also very important to keep up to date. Here you can update and and change account information and see current invoices You can also see what documentation GDI might still need from you to ensure you can receive commissions as you earn them. Navigate to your Documentation area to make sure you’re properly set up!

So get familiar with your Member’s Area today and try out our tools while making sure all your information is up to date!