How much disk space do I have for my plugins?
Regular customers may use up to 10 GB of space for the sum of all their plugins. Premium customers have 100 GB of space available for the sum of all their plugins.

What is the username and password for my plugin?
Plugins are created with the same username and password you use for your GDI account. With some plugins, you are able to change the username and password from inside the plugin. If you do, it will not change your GDI account credentials.

Where do these plugins come from?
We’ve scoured the web looking for diverse open source services that are powerful but don’t require excessive technical know-how. We will be continously adding new plugins. Not every plugin will be right for you; some are targeted for a specific niche, and you may find some learning curves to be steeper than you care for.

Where can I learn more about a specific plugin?
Each plugin has their own site and community. You may learn more at:

• WordPress: http://wordpress.org/
• Drupal: http://drupal.org/
• phpBB: http://www.phpbb.com/
• Coppermine: http://coppermine-gallery.net/

What do the letters and numbers after the name of the plugin mean?
They are the names and version of the service being used. For example, “3.0” following “WordPress Blog” means that the version of WordPress being used for your blog is version 3.0. You cannot change the version in use, but we will update our services periodically as new versions become available and are known to be stable.

What is open source?
Open source software is usually created by a community of developers with interest in a common project. Code is openly contributed by community members, and anyone is able to see and review it. Generally the project is not-for-profit. Licensing differs among software projects, but generally open source is free to use so long as it’s properly attributed. You may use any of the plugins we introduce here in any manner you care to, so long as it abides by our normal Terms of Service.

How do I request a new plugin?
Use the “Request Support” link within your account, and provide the name of the plugin you have in mind, as well as a link to their site.

What does it mean if my service is “Primary” ?
The primary service will display directly at your domain. For example: http://demonstration.ws. All other services that are “on” must be at subdomains. For example: http://blog.demonstration.ws. Only one service may be primary. Other DNS options (like “SiteBuilder”, “Hosting”, “URL Forwarding”, or “Parking”) cannot be used while a primary service is turned “on”.

What is a subdomain?
Domains can be divided into levels by the use of a dot. For example: in subdomain.domain.ws the “top level” domain is “ws”. The second level domain is “domain”. The third level domain is “subdomain”. A subdomain is a domain that is part of a larger domain; for example, the third level domain is a subdomain of the second level domain, and the second level domain is a subdomain of the top level domain. Subdomains can have completely different sites than the domain they are subordinate to.

How many subdomains can I have?
For each domain, Basic members will receive 20 subdomains (5 per service), and Premium members receive 100 subdomains (25 per service).

Will I be charged for subdomains I create?
No. There is no cost for creating subdomains.

What is the difference between “Turn Off” and “Delete” for a plugin?
If you turn off a plugin, it will stop displaying online but your content will be saved for 60 days. During those 60 days, you may turn the plugin back on and the content will immediately display online. After 60 days, your content will be deleted. If you use the “Delete” option for a plugin, the content will stop displaying online and immediately be deleted. Deleted content cannot be retrieved.

How do I change my subdomain’s name?
You may either click the subdomain name itself, or select “Quick Rename” from the “Options” dropdown menu. Type in the new name, and press “Ok”.

May I move Plugins between domains?
Yes. If you have multiple domains, you may move a Plugin and all its content to another domain by using the “Move Service” option from the “Options” dropdown menu.

How do I replace the Drupal instructions with my own content?
When creating a new content block, select “Promoted to front page”.