We get some great questions on Facebook and do our best to answer them, sometimes with the help of our tech team. As these are common questions, we wanted to share the answers on the blog too in case you missed them and have the same questions.
Q: How may sub domains can we have?
A:Currently, we offer 20 sub-domains (5 for each service) for each domain you have. If you require additional domains, we recommend upgrading to a Premium account, where you will have 100 sub-domains (25 for each service).
Q: I’m trying to customize my page with a GDI theme layout, but I am the only one who can see the changes. When I get on any other browser I can’t see the custom theme layout on my page. It only works on Firefox. I’ve tried Facefetti, Pagerage, Grease Monkey, and Stylish add-ons, but I still get the same results. What can I do?
A: This is a temporary problem and can happen because websites won’t all resolve immediately until their DNS provider updates with new information about the domain (usually a couple hours). If you switched your root domain to use WordPress, which has different DNS, your new changes may be slow to propagate across the internet as a result. So wait a bit before you check back and your changes should show in all browsers.
Q: I saw the announcement for 10GB of storage on WordPress hosted sites, but didn’t get much else information. Can you tell me more about this? How does this affect plugins?
A: When you install new plug ins for WordPress (or perform any actions with items like WordPress, Drupal, etc.), the storage space they require is deducted from your total 10GB quota. In most cases, WordPress plugins take a negligible amount of storage space. You should not be worried about exceeding your quota unless you are installing thousands of large plugins.